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Bojana
The apartment is just like in the photos – bright, airy, very clean, and in a great location. The bed is extremely comfortable, and we were provided with extra linens and towels. The apartment has everything you need, including a washing machine, which was important to us since we stayed for 15 days. The only problem was during check-in. We had requested self check-in, but before our flight, a staff member contacted us and said someone would meet us at the apartment. I declined, as this service comes with an extra charge. She said it wouldn’t be charged, which I found a bit unclear. To get the key, we had to go to a separate location where the lockboxes are. We were sent a code to open the building, but the code didn’t work. I called the staff member, but her work hours had ended, and we were told to call the emergency number. The person who answered didn’t know who we were or where we were calling from, and it took them three hours to verify our booking